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Satisfaction guaranteed
We are 100% committed to providing you with the best possible service and products.

Guaranteed quality
If any item purchased is received faulty, damaged or defective. Simply contact us within 7 days and we will organise whatever it takes to rectify the situation.

All products are covered by a full warranty as described in the item description. Warranties are provided as free parts & labour but exclude any call out charges or freight charges.

Responsible buying
Please choose carefully. If you are unsure about whats best for you we strongly recommend that you seek the advice of an independent trained therapist or source a provider that allows trialling.

Changed circumstances
Guarantees won’t apply if you got what you asked for but simply changed your mind, decided you did not like the purchase or had no use for it. But things happen so if within 30 days you no longer want the item we will happily assist you to sell it. The final amount you receive would be dependent on the items condition and any costs incurred by us. Payment would be made to you when the item is sold. Sorry but we can’t accept cushions, mattresses, bathroom & toilet items for resale for health and safety reasons.

Full terms and conditions
Can be viewed here

The information provided on this page and website are provided as a guide only.
The publisher reserves the right to change, remove or modify any information provided without notice at any time and without liability to any loss or damage caused.