Cookie Policy
AJM Home Health Care – disabilityshop.com.au
AJM Home Health Care is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Cookie Policy explains how cookies and similar technologies may be used when you visit www.disabilityshop.com.au.
What are cookies?
Cookies are small pieces of data that a website can store on your device. They may be necessary to provide functions such as maintaining a shopping cart, remembering preferences, maintaining a secure session and completing an online purchase.
Not all technologies used to understand website usage or measure advertising performance rely on cookies.
Cookies used by our website
Our website is operated using the BigCommerce ecommerce platform. BigCommerce and services necessary to operate the store may use cookies or similar technologies for purposes such as:
maintaining shopping cart and checkout functionality;
maintaining secure sessions;
remembering certain website or customer preferences;
fraud prevention and security;
processing and completing transactions; and
maintaining the reliable operation of the website.
Some of these cookies are essential for the website to function correctly. Disabling them may prevent parts of the website, including shopping and checkout functions, from operating correctly.
Website analytics
We use Plausible Analytics to help us understand how our website is being used.
Plausible is a privacy-focused web analytics service. Our implementation of Plausible does not use cookies to track visitors across the website and is not intended to create individual advertising profiles or track visitors across other websites.
We use the statistical information provided by Plausible to understand matters such as which pages are visited, how visitors find our website and how the website is performing. This information helps us improve disabilityshop.com.au and the services we provide.
Advertising and conversion tracking
We use Microsoft Advertising Universal Event Tracking (UET) to measure the effectiveness of our advertising, including whether advertising results in visits and completed purchases.
Microsoft Advertising may use cookies or similar technologies to recognise browsers or devices and associate website activity with advertising interactions.
When an order is completed, information provided to Microsoft Advertising for conversion measurement may include the order value, currency and transaction identifier.
We do not provide customer email addresses or telephone numbers to Microsoft Advertising through our current conversion tracking implementation.
Microsoft Advertising may process information collected through UET in accordance with Microsoft’s applicable privacy practices and policies.
Personal information
Some services necessary to operate an online store, provide website functionality and measure advertising performance may process information such as an IP address, browser or device information, transaction information and information required to maintain security or provide requested functionality.
Where information constitutes personal information under Australian privacy law, we handle it in accordance with our Privacy Policy and applicable requirements of the Privacy Act 1988 (Cth).
Information that you actively provide to us—for example when creating an account, placing an order, contacting us or completing checkout—is addressed by our Privacy Policy.
Managing cookies
Most browsers allow you to view, block or delete cookies through their privacy settings.
You can change these settings in browsers including Google Chrome, Mozilla Firefox, Microsoft Edge and Safari.
Please be aware that blocking essential cookies may prevent parts of disabilityshop.com.au from functioning correctly, particularly shopping cart, account and checkout functionality.
Blocking or restricting advertising cookies or similar technologies may also affect our ability to determine whether a visit or purchase resulted from an advertisement.
Because our Plausible Analytics implementation does not rely on cookies for standard website analytics, disabling cookies is not required to prevent a Plausible analytics cookie from being stored.
Changes to this policy
We may update this Cookie Policy when our website, technologies, service providers or legal obligations change.
The current version will be published on this page.
Contact us
If you have questions about this Cookie Policy, our privacy practices, or how we handle personal information, please contact AJM Home Health Care using the contact details provided on disabilityshop.com.au.
Last updated: September 2026.